SI Global Solutions

What do you understand when you hear the title ‘Chatbot’? A robot that takes out time to chat? Not really! In actual, a chatbot is a carefully designed artificial intelligence program that has the ability to interact with people via messaging or speech. For instance, Alexa and Siri are examples of speech bots. Chatbots are programs that are easily linked to your shared and owned mediums; Facebook, WhatsApp, website, etc.

The actual achievement lies within the ease and relatability in the nature of conversation carried out by chatbots. Facebook messaging platform alone holds over 300,000 active chatbots. Depending on the nature of chatbot that a company develops, some chatbots are also able to hold capabilities, like taking restaurant reservations, managing hospital appointments, and even booking concert and airplane tickets.

A chatbot integrated platform helps with the following:

1. Reduced cost of resource management. A lot of the businesses suffer from hiring, training and retaining resources that are subjected to manage customer service. The chatbots with their artificial intelligence carry out exclusive and convincing conversations as humans and help customers make up a decision or be fully aware about the product/service.
2. Chatbots are replacing mass email marketing services. Due to immense spamming done by brands in sending out unnecessary emails and newsletters, customers have learned to straightaway mark the emails as spam and move on. What people are now interested in is to have actual, real-time conversations with the brand and chatbots help perform those conversations.
3. Moreover, once known people find it more attractive to converse and interact with chatbots. Moving towards the new age of technology and AI, chatbots have given people the window to engage with a new generation of artificial intelligence.

The future of the global economic market under the umbrella of Chabot is expected to reach $1.23 billion by the year 2025. Including in 2017, Facebook Messenger support for chatbots hiked to almost a 100k.

With the growing demands of the new age work, it is destined to produce hundreds of tons of paper waste. From printing receipts to reminders, memos to official record keeping, it takes a lot of paper production and printing to manage all the record and data. But what kind of adverse effects does it have on the environment and population? Having a recorded history of generating paper and paperboard products up to 84.8 million tons in 2005, there was a gradual decrease in production by the year 2015 to 68.1 million tons.

We accord this reduction to that growing trend of digitization of data. Most paper utilizing organizations like newspapers and magazines have switched their publications into e-publications with new editions that are launched and available exclusively online. Likewise, many offices have switched their record management to electronic data management. Hence, reduced paper management and cost. Let us review a few positives regarding paper management in organizations and how can you become ‘Paperless’ using Document Management System.

1. What is Document Management System (DMS)?
   1. It is referred to the use of a computer system and software that is used to help store, manage and monitor documents and images of paper, electronically. The system is managing the information by capturing it through the use of various types of document scanners.
2. What does a Document Management System do?
   1. A DMS helps store and manage all your physical data electronically at one place. With the help of a DMS you can access all your data through secure access and be able to manage it on the system. It is also a great way of archiving all your old, physical data into electronic information.

So how can you make effective use of a DMS?

1. You can effectively manage what documents are created and who all are authorized to manage that information
2. Likewise, a system can be formulated to assess duplication of document creation and also monitor the flow of versions created for the information.

• With the help of an effective DMS, you have the control and ability to retrieve a wide set of information, as per your need.

1. Block and restrict ineffective access to data and secure your information from duplication or physical/electronically induced damage.
2. Have tons of historical information piled up? With the help of a DMS effectively archive large chunks of physical data with the help of various kinds of scanners.

A DMS thus provides you with an effective and technologically advanced way to store and manage all your organizational data and have the independence to manage that data, as per your requirement. The more electronic data to manage, the less the paper generation.

There are many generalized misconceptions about Artificial Intelligence (AI) that have become the norm and individuals as well as organizations find it difficult to find a handy and useful application for AI. Some of the common misconceptions about AI are:

• AI is destined to replace human intelligence and is dangerous
• AI only exists in material, tangible form, for instance, robots
• AI is meant to take away routine jobs
• People are capable of identifying the difference between AI and human interaction

These are just a few of the misconceptions that hinder the much-needed growth of AI in the industry. Even when companies in Pakistan are introduced to the application and need for AI there isn’t any existing clarity on the agenda. Where it remains a complex science the application and the benefits of Artificial Intelligence are vast and organization can benefit at a whole different level with the correct and timely implementation.

So, how can businesses and organizations elevate their processes from the benefits of Artificial Intelligence?

• Automating routine processes and tasks by implementing Artificially Intelligent systems help save time and money
• AI systems help implement rational technologies that result in reducing decision making timelines and reduces the chance of naive mistakes and ‘human error’.
• Predicting futuristic results based on populated data is one of the key features of AI. This also helps understand much needed customer preferences and with the team, work businesses can offer them a more personalized experience
• Organizations and businesses can carefully mine incoming data to preserve quality leads and plan strategies that help grow the client base
• AI techniques help grow expertise in your relevant field by empowering the systems with in-depth analysis, resulting in intelligent advice and support

The greatest benefits of Artificial Intelligence is the opportunity to have a competitive edge in the market and having your systems upgraded before time. The AI systems are not a plug and play and it requires extensive teaching and learning in order to achieve a certain level of independence.

What do you understand when you hear the title ‘Chatbot’? A robot that takes out time to chat? Not really! In actual, a chatbot is a carefully designed artificial intelligence program that has the ability to interact with people via messaging or speech. For instance, Alexa and Siri are examples of speech bots. Chatbots are programs that are easily linked to your shared and owned mediums; facebook, WhatsApp, website, etc.

The actual achievement lies within the ease and relatability in the nature of conversation carried out by chatbots. The Facebook messaging platform alone holds over 300,000 active chatbots. Depending on the nature of chatbot that a company develops, some chatbots are also able to hold capabilities, like making restaurant reservations, managing hospital appointments, and even booking concert and airplane tickets.

A chatbot integrated platform helps with the following:

1. Reduced cost of resource management. A lot of the businesses suffer from hiring, training and retaining resources that are subjected to manage customer service. The chatbots with their artificial intelligence carry out exclusive and convincing conversations as humans and help customers make up a decision or be fully aware of the product/service.
2. Chatbots are replacing mass email marketing services. Due to immense spamming done by brands in sending out unnecessary emails and newsletters, customers have learned to straightaway mark the emails as spam and move on. What people are now interested in is to have actual, real-time conversations with the brand and chatbots help perform those conversations.
3. Moreover, once known people find it more attractive to converse and interact with chatbots. Moving towards the new age of technology and AI, chatbots have given people the window to engage with the new generation of artificial intelligence.

The future of the global economic market under the umbrella of Chabot is expected to reach $1.23 billion by the year 2025. Including in 2017, Facebook Messenger support for chatbots hiked to almost a 100k.

What is Artificial Intelligence?

Artificial Intelligence is the study and design of intelligent agents that have the ability to analyze the environments and produce actions that maximize success. AI research uses tools and insights from many fields, including, psychology, philosophy, neuroscience, computer science, cognitive science, linguistics, operations research, economics, control theory, probability, optimization and logic. AI research also overlaps with tasks such as speech recognition, robotics, control systems, logistics, scheduling, data mining, facial recognition, etc. 

What is Human Intelligence?

Human Intelligence is defined as the quality of the mind that is made up of capabilities to learn from past experience, adaptation to new situations, handling of abstract ideas and the ability to change his/her own environment using the gained knowledge.

Human Intelligence can provide several kinds of information, including observations during travel or other events from refugees, travelers, escaped friendly POWs, and many more. In addition to that, it can also provide data on things about which the subject has specific knowledge, which can be another human subject, or, in the case of defectors and spies, sensitive information to which they had access. Finally, it can provide information on interpersonal relationships and networks of interest.

Humans vs. Machines

There are a few territories where human knowledge has the favorable position over machines. For instance, how about we investigate performing various tasks at the same time or, in other words, multitasking. An individual can chip away at various errands simultaneously, while it would set aside a long effort for a machine to accomplish something like this. Another significant zone where individuals have a bit of leeway is in spontaneous thinking. Humans are so far ahead when it comes to thinking that machines are not even comparable. 

Processing speed is the area where machines have the conclusive favorable position. For each second, actually, a machine can perform over 90,000 trillion operations. For instance, let’s say that a doctor can make a diagnosis in ten minutes. An AI system would be able to make one million diagnoses in that amount of time. This energy and processing speed that the computers can provide allows them to excel in areas such as chess since it can calculate hundreds of thousands of moves per second. 

So What’s Better? After taking into consideration what each might have to its advantage, it is impossible to say which of the two triumphs over there other. In certain areas, AI will always excel over the human brain and one of the most apparent examples of this is found in chess, as mentioned before. The AI can calculate and predict hundreds and thousands of moves ahead of the human player and thus is almost impossible to beat. AI is now commonly used to cater to some routine tasks and it is usually not advisable to employ AI when creating a new product. For projects like these the human mind is far more favourable.

The Human mind brings to the table a far more innovative way of thinking. AI will base its decisions on the information you feed to it, whereas a human will go out of its way to search for more information.

This is why companies nowadays employ both AI and Humans for development.