eBSEG Digital Chatbot Platform
eBSEG Digital Chatbot Platform is considered a virtual assistant for your customers.
eBSEG has added many channels to its chatbot platform like Facebook Messenger, WhatsApp Business, SMS, Routing to Call Center Text Agent, Siri, and Alexa in English, Arabic, and Franco-Arab languages.
eBSEG Digital Chatbot Platform supports multiple languages (English - Arabic- Franco-Arab), so you can get customer feedback and measure customer satisfaction.
The Digital Bot platform is provided for Banking and Insurance.
Chatbot channels are Facebook messenger, WhatsApp Business, SMS, Routing to Call Center Text Agent, Siri, and Alexa. The supported languages: are English, Arabic, and Franco-Arab.