GreenServ INC

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TurboTaxTechnical Support Number

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TurboTax\r\nallows you to file your state and federal taxes online through a series of\r\nsimple steps. E-filing is extremely convenient because it reduces the manual\r\npaperwork you have to complete while filing your tax returns. However, this process is not always smooth\r\nsailing. Sometimes users experience that their tax returns are not successfully\r\nprocessed even after selecting the\r\n‘Transmit Returns Now’ option. This could be caused by a simple problem with\r\nthe internet connection or it could be a software related issue. Either way, you will have to address the issue as soon\r\nas possible otherwise you will not be able to file your returns. You can call\r\nthe TurboTax customer support number on the\r\nwebsite and speak to an expert about the problem. You can also go through the solutions\r\nmentioned in this article to troubleshoot the problem on your own.

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Solution\r\n1: Checking your internet connection

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TurboTax needs a stable\r\ninternet connection whenever you want to file your tax returns online. It the\r\ninternet connection is slow or breaks frequently the e-filing transmission will\r\nnot go through.

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·       \r\nOpen TurboTax and login in from a\r\ndifferent internet browser

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·       \r\nCheck to see if you can open an\r\nalternate website you have not opened before

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·       \r\nMake sure Javascript is enabled and disable any firewall that blocks TurboTax

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·       \r\nClear the cookies and the cache along\r\nwith your browsing history

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·       \r\nTurn off\r\nthe router and modem and reboot the system

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Contact your internet\r\nservice provider to make sure there are no technical issues with the server or\r\nthe connections. If possible try upgrading your internet subscription to get a\r\nmore secure internet connection.

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Solution\r\n2: Reset Your Modem and Router

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Resetting your devices\r\nalong with the modem and the router often fixes errors whenever the program\r\nfreezes during e-filing. Here’s how to reset:

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·       \r\nTurn off\r\nyour computer and shut off any device connected to the modem.

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·       \r\nDisconnect the modem and router from\r\nyour computer

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·       \r\nWait for about half a minute so that\r\nyour system powers down

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·       \r\nReconnect your modem and wait for the\r\nindicator to show ‘Online’ status

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·       \r\nTurn on the router and wait for the\r\nsystem to identify the network connection

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·       \r\nWhen your computer is securely connected\r\nto the internet re-launch TurboTax and recommence the e-filing process.

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Troubleshooting TurboTax

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If your internet connection\r\nis secure but you are still facing issues while trying to file your tax returns\r\nyou can follow the steps given below:

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·       \r\nTurboTax Online:\r\nTurboTax regularly releases updates to add new features and fix any bugs that\r\nusers may have reported. You should make sure you are using the latest\r\navailable version of TurboTax. If not then it is recommended that you update\r\nTurboTax as soon as possible.

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·       \r\nTurboTax Software: TurboTax is\r\ncompatible with all major browsers and operating systems. But occasionally some\r\nthird-party apps may interfere with the\r\ne-filing transmission and cause errors. You should close\r\nthe background applications and pause any virus or firewall protection that is\r\nactive on your system. You can also use the Selective Startup Mode while\r\ne-filing your returns.

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The transmission is\r\nstill not going through and you cannot use the e-filing feature you can contact\r\nTurboTax customer support\r\nand consult a trained expert on the best way to troubleshoot the issues.

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Also Read: Turbotax Customer Care Number

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Source URL: https://how-to-install-turbotax-on-mac.blogspot.com/2019/02/turbotax-how-to-fix-turbotax-e-filing.html

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