Understanding Growing Need of Chatbot Integration
What do you understand when you hear the title ‘Chatbot’? A robot that takes out time to chat? Not really! In actual, a chatbot is a carefully designed artificial intelligence program that has the ability to interact with people via messaging or speech. For instance, Alexa and Siri are examples of speech bots. Chatbots are programs that are easily linked to your shared and owned mediums; facebook, WhatsApp, website, etc.
The actual achievement lies within the ease and relatability in the nature of conversation carried out by chatbots. The Facebook messaging platform alone holds over 300,000 active chatbots. Depending on the nature of chatbot that a company develops, some chatbots are also able to hold capabilities, like making restaurant reservations, managing hospital appointments, and even booking concert and airplane tickets.
A chatbot integrated platform helps with the following:
The future of the global economic market under the umbrella of Chabot is expected to reach $1.23 billion by the year 2025. Including in 2017, Facebook Messenger support for chatbots hiked to almost a 100k.