How the Customer-Base is Affected Due to a Cyber Attack

Information security is not only the most important topics that we should be discussing right now, but it is the most inevitable threat to the entire global audience as well. When we talk about the impact of a particular breach or attack in the information security management system of a particular organization we tend to focus more on the loss incurred by the organization rather than focusing on the impact it leaves on the customer base the company has built for itself. This is why in order to gauge the entire actual impact on a particular organization it is important to understand how its customers are getting affected.

A SIMPLE PRIVACY BREACH

Let’s take the perfect apps for understanding how the audience might feel if a particular organization is caught up in an allegation. This example would be the lawsuit filed by the US government on Google on the grounds of privacy breach of the customers who were using the private section of the search engine. Now, let’s not get into the details of this case and take an overview as the premise of our analogy, because what we are about to discuss is far more important than getting into the details of a particular lawsuit. It is so because whenever a particular allegation has been dropped on such a giant conglomerate, it has always tend deteriorated the overall image of the firm, and has created panic among its users.

So, as a rational reader, what according to you can be the outcome of this lawsuit irrespective of its final result? Well, it obviously has the ability to create a havoc of privacy breach among all the users and the employees, but most importantly, it has led Google to face the backless that it could be harmful to its journey ahead.

HOW WILL THE USERS FEEL?

Up until now, we have understood bed in order to measure the efficiency of cyber-security we don't have to focus on a particular market like the United Kingdom or the information security consultants in the UK; rather, it is about knowing what the customers would feel after a particular organization that they have trusted turns out to be a threat to their personal data and even life.

The first quarter of 2020 has been its fair share of cyber-attacks to make all the organizations aware of the severity of the negligence that they are putting into their services. and after seeing the stats, now that we know, the magnitude of these breaches have increased exponentially and will continue to do so, all the companies need to focus on protecting themselves from the cyber-attacks so that they can have fair competition in a healthy environment where the customers are safe and that information is not being stolen and sold on the dark net. 

When we talk about having a particular breed among the users we focus on the overall impact on all the customers from all the age groups. The sensitivity of a particular data breach is always based on the targeted audience of the organization that has suffered a particular network breach. This is why you should always focus on hiring the best information security consultation services providing company.

On a concluding note, it is important to hire the best GDPR consultancy firm out there but it is equally crucial to look for the best cyber-security consultancy firm out there so that your customers are safe and your brand image is unaffected.