Enhance Customer Experience with ERP System & Omni-Channel Sales Strategy

With the development of various media channel and the transparency of information, We have entered the era of Omni-Channel Retail. Different from multi-channel, the essence of omni-channel is customer-oriented, through the "combination and integration" of many retail channels (including online and offline), provide 360-degree fulfillment to customers’ needs.By linking various channels, merchants get more comprehensive information on the consumer preference and habit, thereby providing a more considerate and satisfying consumer experience. This greatly enhances the customer loyalty and business.Recently, we helped a liquor wholesaler and retailer successfully implementing omni-channel sales strategy with latest technology.

For Details:

https://www.techland.com.hk/News/Detail?id=6f0c8005-d989-46a4-8457-1dad20219410