About Instrument Cluster Store

Instrument Cluster Store FAQ

ARE YOUR PARTS NEW?

No. All of our parts are pulled from used vehicles. They are only pulled if it can be determined that the part works. They are tested (to the best of our ability) and cleaned before resale.

WHEN CAN I EXPECT DELIVERY OF MY ORDER?

Orders are processed within 24 business hours after payment has been received and items will leave our Pennsylvania warehouse within 24 business hours after processing. Tracking information is provided to your email account with Fedex shipments.

WHAT SHIPPING SERVICE DO YOU USE?

Domestic

ICS utilizes USPS Priority to ship most packages destined to the continental United States. Sometimes FedEx Ground is used at our discretion. A tracking number will automatically be sent to your email address. For shipments to Alaska and Hawaii the buyer pays shipping costs. We also offer both USPS Express and FedEx Overnight services at the buyer's expense. Please speak to one of our representatives for a delivery and price quotes on express services.

International

Packages shipped outside of the U.S. will be shipped USPS Express. Buyer is responsible for all duties and taxes concerning these shipments as well as shipping costs. ICS reserves the right to decline to ship to some countries due to a high occurrence of lost packages.

About Instrument Cluster Store